Terms of Use – Journew

These Terms of Use govern the relationship between you and the developer of the Journew app. Please read them before using the app.

The Privacy Policy applies in addition for the processing of personal data.

Contents

Scope and contracting party
Conclusion of contract
Description of services
Journew Pro
Withdrawal, cancellation and refunds
Rights of use in the app
Your obligations
Your content and third-party data
Content you publish: photos and ratings
Sharing trips and activities
Data backup
Content from third-party sources
Availability, technical access limits and blocking
Changes to the app and its features
Liability
Applicable law
Dispute resolution
Changes to these Terms of Use
Contact

1. Scope and contracting party

These Terms of Use apply to the use of the Journew app (the “App”), the website https://journew-app.com and the content shared via https://share.journew-app.com.

The provider and contracting party is Tobias Klüver, Rethelstr. 34, 40237 Düsseldorf, Germany, email: [email protected] (the “developer”). Further details can be found in the Legal Notice.

The App is intended exclusively for users who are 18 years of age or older.

Deviating or supplementary terms of the user do not become part of the contract unless the developer expressly agrees to them.

2. Conclusion of contract

The contract for the use of the App is concluded when you download the App, accept these Terms of Use on first launch and use the App. Section 4 applies in addition to Journew Pro.

Using the App requires signing in with “Sign in with Apple”. The developer receives only the identifier that Apple assigns to your Apple account for this App, not your name and not your email address. This identifier serves to associate your ratings and photos (section 9) with you across devices. The Privacy Policy describes which data is processed in the course of this. You can end the link at any time by revoking the App’s access in the settings of your Apple account; your trip data stored on your device and in iCloud remains unaffected.

The App records which version you have accepted. The version in force is available, together with its date, in the App under “Settings → Legal” and on this page, where you can save and print it.

3. Description of services

The App helps you plan trips. In the free version you can, among other things, create trips, plan activities and accommodations, add fellow travellers, store tickets as PDFs or scan them with the camera, and record costs.

The free version supports one ongoing trip at a time; trips already completed are retained. The full range of features is available with Journew Pro (section 4).

Your content is stored locally on your device and, if you enable iCloud synchronisation, additionally in your private iCloud database. Individual features — such as the place search, exchange rates, the display of public and school holidays, and advisories for travel destinations — require an internet connection and the availability of the developer’s servers (section 13).

4. Journew Pro

(1) Journew Pro is an auto-renewing subscription offered exclusively as an in-app purchase via the App Store. A monthly subscription, an annual subscription and an annual subscription for Apple Family Sharing are available. The applicable prices are shown to you in the App before you subscribe.

(2) Journew Pro unlocks an unlimited number of simultaneous trips, the cost settlement between fellow travellers and the extended search for activities and hotels. Features that have been announced but not yet released are not part of the services owed.

(3) Purchase, billing and renewal are handled exclusively by Apple; the Apple Media Services Terms and Conditions apply in this respect. The developer neither receives your payment data nor can he collect or refund payments.

(4) The subscription renews automatically for the chosen term, but for no more than one year at a time, unless it is cancelled at least 24 hours before the end of the current period. You cancel it on your device under “Settings → [your name] → Subscriptions”; billing is carried out via your Apple Account.

(5) A free trial period is currently not offered.

5. Withdrawal, cancellation and refunds

(1) Your statutory rights remain unaffected, in particular the right of withdrawal under sections 355, 356 of the German Civil Code (BGB) and your rights in the event of defects in digital products under sections 327 et seq. BGB. The right of withdrawal exists vis-à-vis Apple; Apple provides information on the requirements and how to exercise it as part of the purchase. Please note that for digital content the right of withdrawal lapses as soon as provision has begun with your express consent and you have confirmed that you thereby lose your right of withdrawal (section 356(5) BGB) — with an in-app purchase this is regularly the case immediately.

(2) You can cancel the subscription at any time on your device under “Settings → [your name] → Subscriptions”; the App additionally links to this management screen in its settings. The cancellation takes effect at the end of the current billing period that has already been paid for; until then the Pro features remain available. A pro-rata refund for the current billing period is not made, as the service remains fully available until the end of that period.

(3) Apple alone decides on refunds in accordance with the App Store terms. Please direct requests to https://reportaproblem.apple.com.

(4) If you cancel because of a change under section 14(4) or because operation is discontinued under section 14(5), the cancellation is free of charge; fees paid in advance for the period after the cancellation takes effect are refunded pro rata. Processing is handled by Apple.

6. Rights of use in the app

(1) The developer grants you a simple, non-exclusive, non-transferable right, limited to the term of the contract, to use the App on Apple devices you control.

(2) The Licensed Application End User License Agreement of Apple applies in addition. Apple is a third-party beneficiary in this respect and is entitled to enforce its provisions against you.

(3) In particular, it is not permitted to reproduce, distribute, rent out or sublicense the App beyond the contractual use, to reverse engineer, decompile or disassemble it unless this is mandatorily permitted by law (section 69e of the German Copyright Act), to remove or alter copyright notices, or to circumvent technical protection measures including the device integrity check under section 13.

7. Your obligations

You use the App within the framework of applicable law and these Terms. In particular, you undertake

not to record or share unlawful content,
not to infringe the rights of third parties, in particular copyright, personality and data protection rights,
not to use the servers in an automated or abusive manner or to an extent that goes beyond ordinary use of the App,
not to circumvent the technical access limits and protective mechanisms under section 13, and
to record and share information about fellow travellers only where you are entitled to do so.

8. Your content and third-party data

(1) You remain the owner of all rights to the content you record. The developer acquires no rights to it and has no access to it; it is stored on your device and, if synchronisation is enabled, in your private iCloud. This does not apply to content you deliberately submit to the developer for publication; section 9 applies to that content.

(2) You alone are responsible for the content you record. Photos of fellow travellers, tickets and booking confirmations regularly contain personal data of third parties. You warrant that you are entitled to record and share such data.

(3) If you do not use the App exclusively for personal or family purposes, you are responsible for complying with data protection law yourself.

(4) If you culpably breach your obligations under section 7 or under this section and this causes damage to the developer, you are liable for it in accordance with the statutory provisions.

9. Content you publish: photos and ratings

(1) You can upload a photo of a place and rate a place. Unlike your trip data, this content leaves your device and is stored on the developer’s servers. Approved photos are retrievable via a public address by all users of the App and by anyone who knows that address. Ratings are only aggregated into a summary per place; your individual rating is not shown to other users.

(2) You warrant that you are entitled to upload the content. This requires in particular that you hold the copyright in the photo or have the necessary rights of use, and that any people depicted consent to publication. In particular, you must not upload photos with unlawful, violent, pornographic, insulting or discriminatory content, photos that predominantly show people rather than the place, or advertising.

(3) By uploading, you grant the developer a non-exclusive, royalty-free right of use in the photo, unlimited in territory and time. It covers storage, reproduction, technical processing (in particular cropping, scaling, format conversion and the generation of thumbnails), making it publicly available in the App and on the developer’s pages, and use to promote the App. The right may only be transferred to third parties where this is necessary to operate the App, for example to hosting and moderation service providers. Your own rights in the photo remain unaffected; you may continue to use it yourself without restriction.

(4) There is no claim to remuneration, to attribution as author or to publication.

(5) Every photo is reviewed before publication. The review is carried out automatically using a content recognition service provider and, where necessary, additionally manually by the developer. Until the review is complete, the photo is not publicly retrievable. The developer may refuse publication and remove a published photo at any time where there is objective cause, in particular in the event of a breach of paragraph 2. There is no obligation to publish or to keep content available permanently. The reason for a refusal is shown in the App; you may object to it at [email protected], and the developer will review the objection in accordance with section 13(5).

(6) You can report photos in the App that you consider unlawful or in breach of paragraph 2. The developer reviews every report and informs you of the outcome in the App.

(7) If photos of yours are repeatedly rejected, the developer may block further photo uploads temporarily; if rejections continue, the developer may block them permanently. The developer does not disclose the exact thresholds, so that they cannot be deliberately circumvented. The block concerns photo uploads only; all other features of the App remain usable. Section 13(4) to (6) apply accordingly, in particular your right to object to the block.

(8) You can delete your photos and ratings at any time in the App under “Settings → My content”. Deletion ends the right of use under paragraph 3 for the future; the developer removes the photo from its servers without undue delay. Uses already completed, for example in promotional material already distributed or in copies lawfully made by third parties, remain unaffected.

(1) Trips can be shared via iCloud sharing. Only the owner of a trip can share it and determine whether participants may only view it or also edit it. The associated activities, accommodations, fellow travellers and tickets are shared as well.

(2) If you end a share, the trip is removed from the devices of former participants the next time they launch the App. It cannot be technically ruled out that residual copies remain there, for instance if a device is offline for an extended period.

(3) You can share individual activities as a link. The link contains the activity data itself; no copy is created on a server of the developer. Anyone who receives the link can view and import the activity; a link once shared cannot be revoked.

(4) You alone decide which content you share and with whom.

11. Data backup

(1) The developer does not back up your travel content and cannot restore lost data.

(2) You are responsible for backing up your data yourself, for example via the device or iCloud backup. Data loss is a particular risk when deleting the App, when changing devices without a backup and when iCloud synchronisation is disabled.

12. Content from third-party sources

(1) Place, map and address data originates from Google Places, Apple Maps and OpenStreetMap. Exchange rates are provided via the Frankfurter API on the basis of the reference rates of the European Central Bank. Public and school holiday information originates from OpenHolidays, the-calendar.net and caldays; advisories for travel destinations are based on data from Warnely.

(2) The developer accepts no responsibility for the accuracy, completeness and timeliness of this content. It serves as guidance and is not intended for binding travel, booking or financial decisions; exchange rates are reference rates, not trading rates. Public and school holiday information may — for example due to regional particularities or short-notice changes — be incomplete or inaccurate.

(3) Advisories for travel destinations reflect an assessment by the third-party provider Warnely and serve general information purposes only. They do not constitute official information, do not replace the official travel and safety advisories of the competent authorities (in Germany in particular the Federal Foreign Office), and do not replace individual advice. Due to caching (on the server for up to 24 hours and additionally within the App), the advisories may not reflect the most current status. Please always inform yourself independently from the official sources before and during a trip. The advisories are originally provided in English; an automatic translation offered in the App may contain errors — the English original is always authoritative.

(4) The terms of the respective third-party providers apply to their services.

13. Availability, technical access limits and blocking

(1) There is no entitlement to uninterrupted availability of the server features. Maintenance work, faults, force majeure and outages of third-party services may lead to temporary restrictions. The local core features of the App remain unaffected and can be used without a server connection.

(2) To protect operations, the number of requests per connection is limited. Currently: place search and popular places 30 requests per minute each; reporting of added places 10 requests per minute, 100 per day and 3 per day per place. If a limit is exceeded, the server temporarily answers further requests with a notice; the limitation ends automatically at the end of the respective period, without any loss of data. Likewise, access to the server features requires a valid device integrity check (Apple App Attest), and access to the Pro features requires an active subscription. These automatic limits are part of the services provided and do not constitute blocking within the meaning of paragraph 3. The developer may adjust them for the reasons stated in section 14(1).

(3) The developer may block access to the server features temporarily or permanently where there is a valid reason. A valid reason exists in particular in the case of

circumvention or manipulation of the access limits or of the device integrity check,
automated or scripted access to the servers,
access to an extent that significantly impairs the operation of the servers,
use of the servers for purposes other than the features of the App, and
breaches of section 7 or of applicable law.

(4) Among several suitable measures, the developer chooses the mildest. Permanent blocking is only considered in the case of serious or repeated breaches, or where milder measures have proved unsuccessful or are unreasonable.

(5) The developer informs you of the blocking and its reason, where possible before the blocking, otherwise — where immediate action is required to avert significant impairment — without undue delay afterwards. You can object to the blocking at [email protected]. The developer reviews your objection without undue delay, as a rule within seven days, and lifts the blocking immediately if it proves to be unjustified.

(6) Blocking affects the server features only. Your travel data stored on your device and in iCloud remains unaffected and usable.

(7) If a Pro subscriber’s access is permanently blocked without them being responsible for the reason, they may terminate the subscription for cause; section 5(4) applies to the processing.

14. Changes to the app and its features

(1) The developer may change or extend the App and its features and remove individual features where there is a valid reason for doing so. A valid reason exists in the case of

adaptation to a changed technical environment, in particular to new versions of iOS and iPadOS or to changed Apple interfaces,
the remedying of security vulnerabilities or errors,
the implementation of changed statutory or regulatory requirements or changed App Store guidelines,
the discontinuation, modification or increase in cost of third-party services on which a feature depends (section 12),
the further development and improvement of the App, and
reasons of economic viability of operations.

(2) Changes under paragraph 1 do not entail any additional costs for you.

(3) Changes that do not impair access to the App or its usability — in particular adding, redesigning or removing individual free features — may be made by the developer at any time and without prior notice.

(4) If a change impairs access to the Pro features or their usability more than insignificantly, the developer will inform you within a reasonable period before the change, in the App, about the time of the change, its characteristics and your right of termination. In this case you may terminate the subscription free of charge within 30 days of receiving the information or of the time of the change, whichever is later. The right of termination does not exist if the impairment is only insignificant or if you retain access to the unchanged App at no additional cost.

(5) The developer is not obliged to offer the App permanently. If he discontinues the operation of the server features or of the App, he will provide information about this in the App at least one month in advance; ongoing Pro subscriptions end at the time of discontinuation.

15. Liability

(1) The developer is liable without limitation in cases of intent and gross negligence, for injury to life, body or health, under the German Product Liability Act and to the extent of a guarantee assumed.

(2) In cases of ordinary negligence, the developer is liable only for the breach of a material contractual obligation — that is, an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely — and limited in amount to the foreseeable damage typical for this type of contract at the time the contract was concluded.

(3) Liability is otherwise excluded.

(4) For the loss of data, the developer is liable under the above paragraphs only up to the amount that would have been required to restore the data had you backed it up properly and regularly (section 11).

(5) The above limitations also apply for the benefit of the developer’s legal representatives and vicarious agents.

16. Applicable law

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you have your habitual residence in another state of the European Union, the mandatory consumer protection provisions of that state remain unaffected.

17. Dispute resolution

The developer is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

18. Changes to these Terms of Use

(1) The developer may amend these Terms of Use where this is necessary because of a change in the law or case law, changed App Store guidelines or a change to the App under section 14, and where this does not unreasonably disadvantage you.

(2) The developer will inform you of intended changes in the App within a reasonable period before they take effect and will obtain your consent. If you do not consent, you may continue to use the App to the existing extent; in that case the developer may terminate the contract with effect from the date the change takes effect, and an ongoing Pro subscription at the earliest at the end of the billing period paid for.

19. Contact

Tobias Klüver, Rethelstr. 34, 40237 Düsseldorf, Germany, email: [email protected].

For data protection enquiries you can reach the developer at [email protected]; details can be found in the Privacy Policy.

Last updated: 25 July 2026